FAQs

We accept returns if requested within 24 hours of delivery.

To be eligible for a return, items must be:

• Unworn, unused, and unaltered
  
• In original condition with tags attached
  

Regular-priced items are eligible for store credit only.

Sale or discounted items are not eligible for refunds.

Sale items may be exchanged or returned for store credit only if requested within 24 hours of delivery.

Shipping charges are non-refundable.

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with your order details and photos. Our team will resolve the issue promptly.

To initiate a return:

1. Contact our support team or submit a return request online
2. Pack the item securely in its original packaging
3. Use a courier of your choice or our recommended partner

Once received and approved, refunds are processed within 7–10 business days.

Yes, the following are non-returnable unless defective:

• Swimwear
• Lingerie
• Personalized/custom items
• Sale items