Refund, Exchange & Store Credit
At www.shahidaparides.com, customer satisfaction is important to us. While we strive to ensure every order meets your expectations, all refund requests are reviewed on a case-by-case basis.
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Authorized refunds are granted solely at the discretion of Shahida Parides.
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Return or exchange requests must be initiated within 14 days of delivery.
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After the 14-day period, a one-time exchange or store credit may be offered at the sole discretion of Shahida Parides.
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Items approved for return or exchange must be returned in their original packaging with all tags attached.
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Merchandise must be unworn, unwashed, unaltered, undamaged, and in resalable condition.
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Items that do not meet these requirements will not qualify for a refund, exchange, or store credit and will be returned to the customer at their expense.
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Customized, personalized, made-to-measure, and special-order items are final sale and cannot be returned, exchanged, or refunded unless they arrive damaged or defective.
Sale Items – Return & Exchange Policy
All sale merchandise is considered Final Sale.
Unless required by applicable law:
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Sale items are not eligible for refunds.
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Sale items are not eligible for exchanges.
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Sale items are not eligible for store credit.
- All pre-order items are Final Sale. Once a pre-order has been placed, it cannot be cancelled, refunded, exchanged, or returned. By placing a pre-order, you acknowledge and accept the estimated production and shipping timeline provided at the time of purchase.
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Promotional discounts, clearance items, seasonal sales, and special event sales are all considered final sale.
Please review your order carefully before completing your purchase. If you have any questions regarding sizing or product details, our Customer Care team is happy to assist you before you order.